A fully worked-out example of an industrial system would have been especially helpful. Summary Structural Means-Ends, Part-Whole, and Topological Relations Types of Relations Structural Means-Ends Relations Part-Whole Relations Topological Relations Summary Multiple Models Introduction Multiple Stakeholders' Perspectives Multiple Problem Facets Multiple Models and Decomposition Summary Activity: Whether or Not to Model? International Journal of Industrial Ergonomics, 18, 339— 348. Although considered challenging to learn and execute well, work domain analysis can be used as a framework to assist in the design of these systems. A work domain is an intentional-functional-physical space in which work can be accomplished. Is There an Overlap between Work Domain Analysis and Control Task Analysis? Theme 7: What Is the Content of the Abstraction-Decomposition Space? Recently, she has also become interested in the application of Cognitive Work Analysis to problems commonly viewed as lying outside the fields of human factors and engineering, or cognitive systems engineering, such as military doctrine and strategy development. In three of the later chapters, she describes how she relied on work domain analysis in three different research programs that addressed radically different problems; evaluation of design concepts for a first-of-a-kind system, team design for a first-of-a-kind system, and training needs analysis for new capabilities in an existing system. Other forms of analysis and inference are needed to resolve issues of crititicality, instructional functions, implementation of functions in a training device, and fidelity of training device features.
Cognitive work analysis and the analysis, design, and evaluation of human-computer interactive systems. These case studies demonstrate that work domain analysis can be used to address a range of problems beyond interface design, such as team design, training, and the evaluation of system design concepts. New York: Oxford University Press. Work Domain Analysis: Concepts, Guidelines, and Cases helps you develop a deep understanding of this framework-not by oversimplifying the principles but by explaining its concepts and methodology in considerable depth. Human factors test support documentation.
Should Nouns or Verbs Be Used in a Work Domain Model? Proceedings of the Tenth International Symposium on Aviation Psychology, May 3 — 6, 1999, Columbus, Ohio. They also provide concrete illustrations of the guidelines for work domain analysis. This is an excellent and comprehensive treatment of a challenging topic. It also provides comprehensive guidelines for performing work domain analysis. Making the abstraction hierarchy concrete. We develop a rationale for a new approach to evaluation by describing the unique characteristics of complex systems and by showing that systems engineering techniques only partially accommodate these characteristics.
Theme 3: What Are the Boundaries of the Analysis? A review of navy's technical and operational evaluation practices Defence Science and Technology Organisation Report No. With its emphasis on activity-independent structural properties of a work domain, it is unique within behavioral and technical disciplines. Technical and operational tender evaluations for complex military systems. Building on the foundational concepts of cognitive work analysis by providing the first comprehensive treatment of work domain analysis, the book begins with fundamental topics such as abstraction, decomposition, and structural means-ends and part-whole relations, clearly outlining the basic characteristics of a work domain model. Cognitive Work Analysis for training system design. It offers practical guidance, for example, on sources of information for an analysis, typical content of models, questions to ask, formats for results, and much more. Actual or potential applications of this research include the evaluation of designs for complex systems.
Theme 7: What Is the Content of the Abstraction—Decomposition Space? Theme 5: Where on the Causal—Intentional Continuum Does the Focus System Fall? Without an appreciation of the variety of applications of work domain analysis, and its suitability for implementation in industrial settings, the benefits of this approach may not be fully realized. Human factors testing and evaluation. In Proceedings of the Human Factors and Ergonomics Society 43rd Annual Meeting pp. Salisbury, Australia: Electronics and Surveillance Research Laboratory. Her major scientific contributions include the development of methods for performing cognitive work analysis, and the extension of the application of this framework beyond interface design to a range of other problems such as the evaluation of system design concepts, team design, and training.
This book supplies the deep knowledge of this tool that will lead both to more powerful and innovative applications of the approach and to designs that support flexibility or adaptation in the workplace, making systems safer, healthier, and more productive for workers. I have previously joined Gavan Lintern in writing a review for the publisher. If any shortcoming could be identified in this excellent work, it would be the lack of industrial examples again, this is my personal perspective. The role of human factors testing and evaluation in systems development. Order of the Five Dimensions What Is Unique about Cognitive Work Analysis? Work domain analysis for identification of training needs and training-system design. She contrasts the different ways others have dealt with these issues and explains the rationale behind the different strategies. Order of the Five Dimensions What Is Unique about Cognitive Work Analysis? Without an appreciation of the variety of applications of work domain analysis, and its suitability for implementation in industrial settings, the benefits of this approach may not be fully realized.
They also provide concrete illustrations of the guidelines for work domain analysis. She argues that the variations are typically consistent with the foundational assumptions of work domain analysis, with each of the variations offering something of value. Tools for applied cognitive task analysis. It also provides comprehensive guidelines for performing work domain analysis. Her examples of abstraction hierarchies and abstraction-decompositions based on a home are useful in that they help to make abstract concepts more concrete. Work Domain Analysis for training system design.
Proceedings of the Human Factors and Ergonomics Society 43rd Annual Meeting. Ecological Interface Design: Theoretical foundations. Work Domain Analysis for training system acquisition. Cognitive work analysis for air defense applications in Australia. It also provides comprehensive guidelines for performing work domain analysis.
The SimTecT 99 Organising and Technical Committee, pp 65— 68. We have other methods of analysis, so why bother? Theme 4: Is It Useful to Develop Multiple Models? To develop a good description of functionality is a difficult technical challenge, and the methodology of Work Domain Analysis has been developed for that purpose. Using Cognitive Work Analysis for research and development with complex human-system interactive systems. Work Domain Analysis: Concepts, Guidelines, and Cases helps you develop a deep understanding of this framework-not by oversimplifying the principles but by explaining its concepts and methodology in considerable depth. Naikar's description of several variations of models that can be traced back to the work of Rasmussen, Vicente, Woods, Hollnagel and others, contrasts different strategies for dealing with issues such as the need for five levels of abstraction and specific terminology used.