December 3, 2022



A blog put up finds how insurance policy corporations can prolong paying claims to help themselves

The Watchdog has long suspected that some insurance policy corporations purposely prolong paying policyholders whose homes are damaged in Texas storms. On the other hand how you can display it?

Thank you to a massive blunder via a South Texas law company, I will provide you the best way insurance policy company prison pros can use this licensed way to frustrate a house owner and lead the policyholder to surrender.

In mid May, the law company of Colvin, Saenz, Rodriguez & Kennamer L.L.P., which has offices in Brownsville and Edinburg, publicly posted on its company’s blog a story titled, “Is delaying an insurance policy claim an effective licensed methodology?”

The answer given is, ‘Positive.’

“Totally astounding,” used to be the reaction via J. Robert Hunter, Texas’ first solo insurance policy commissioner, when I showed him the put up. “We knew many insurers serve as this way, alternatively I’ve certainly not noticed the methodology admitted like this.”

Listed below are excerpts of the put up as it seemed for 46 days until its deletion this week.

Legislation company put up

Throughout the put up that appears to be aimed at insurance policy corporations, the creator writes, “Corporations that prolong claims may experience a number of benefits. First of all, delaying a claim puts tension on policyholders. Those other people may be dealing with mounting bills for belongings hurt, licensed fees and clinical expenses.

“Most people can’t have enough money to continue fighting insurance policy corporations for a prolonged period of time. This means that that almost all plaintiffs will also be forced to simply accept a good amount instead of constant to negotiate with insurance policy corporations for an extended period.

“In numerous words, delaying claims forces policyholders to easily settle for lower agreement offers. Delaying claims can lower costs in several strategies. As an example, when an insurance policy company faces a deluge of belongings hurt claims, they’re going to prolong a couple of of them to be able to avoid mass payouts impulsively.

“This boundaries the financial tension on those organizations, and it allows them to speculate finances from paid premiums to be able to earn interest source of revenue and offset some of the costs. This is reputedly one of the most important reasons for continuing delays related to the Texas freeze.”

The put up concludes with a caution that “it’s very important to be very wary about the best way you prolong claims. … You may be able to face a bad faith lawsuit.”

Previous than I percentage reactions to this put up, I will have to will let you know that once The Watchdog contacted the company, the put up used to be eradicated.


Legislation company companion Trey Colvin sent me a retraction which stated the put up “didn’t mirror our values, ideals, or practices.”

“We believe strongly that all occasions to insurance policy contracts will have to modify to the words of the contracts and document, believe and assess all claims in knowledgeable and neatly timed approach. We no longer only rely on that of our insurance policy customers, however it definitely has been our experience that our customers have those same expectancies of themselves.

“The put up has been far off from the site. We deeply regret that content material subject material bought from a third party used to be no longer carefully checked, and that the put up will have been interpreted via any one as suggesting one thing to the contrary.”

Colvin knowledgeable me a third-party supplier, MileMark Media, wrote the blog put up. I reached out to that company, which handles social media for prison pros, alternatively I didn’t pay attention once more.

‘Quiet part out loud’

Houston attorney James W. Willis, who alerted The Watchdog to the put up, knowledgeable me: “I see this behavior from insurance policy corporations on daily basis in my law follow, so it doesn’t surprise me.”

He persisted, “They discussed the quiet part out loud: that insurance policy corporations cheat via making the most of the disparate bargaining power consumers have against a large company with endless resources. It’s evil and depraved, if no longer merely unlawful.”

Legal professional James Willis, left, alerted The Watchdog to the troubling blog put up about claims delays. Proper right here, Willis is confirmed at the side of his customers in a prior lawsuit involving Storm Harvey claims and USAA Insurance plans. Willis charged at the time that USAA used to be delaying the claim.(Doug McNee)

60 days

Texas Division of Insurance coverage spokesperson Gardner Selby outlined, “The department doesn’t control prison pros and has no observation on the net internet web page.”

State law says that after a claim’s forms is completed, an insurance policy company must, generally, pay a claim inside of 60 days. If violated, the law allows for a penalty of damages, interest and attorney fees at the side of the claim itself.

‘Pocketing income’

Texas Watch is a pro-consumer advocacy staff. Govt Director Ware Wendell knowledgeable me, “Insurance plans claims will have to be paid in complete. Too many insurance policy corporations have interaction in wrongful ‘prolong, deny, protect’ schemes to force protection holders to give up, pocketing illicit income.

“The vulture custom inside insurance policy corporations has to stop. Only powerful prison tips will compel carriers to do the suitable issue.”

In 2017, the Texas Legislature loosened consequences for delays.

‘Cents at the buck’

In human words, attorney Willis says that some Texans whose homes were hurt via the February 2021 Texas freezeout however haven’t had their homes repaired. He discussed more than part his customers are going via stalling techniques from insurance policy corporations.

Sure, inside the licensed global, stalling is an permitted tactic. On the other hand this isn’t one company suing one different in a undertaking topic. This affects families who haven’t been able to go back to their homes.

“They’ll’t take it anymore,” Willis says of the ones customers. “That’s what insurance policy corporations attempt to do. That’s what that blog discussed. Put them ready where they’re going to be forced to take cents at the buck.”

What does a whistleblower who handled insurance policy claims for USAA admit underneath oath?

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